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Beside Me™ Wink Organic Bassinet & Bedside Sleeper – Organic Oat FAQs
Are there additional sheets that I can purchase?
Absolutely! We designed sheets specifically for our bassinet and you can purchase them from our website as well as Amazon, Target.com, and BuyBuyBaby.com.
What are the dimensions of the mattress?
Our bassinet is a unique shape and therefore the mattress does not have straightforward dimensions. If you are looking for extra sheets, we recommend purchasing the ones we designed specifically for this mattress which are available on our website, along with Amazon, Target, and Buy Buy Baby websites.
What is the minimum/maximum height that the basinet can be adjusted to?
The bassinet has 7 different positions that the height can be adjusted to. At the lowest setting, the bottom of the bassinet sits 13" above the floor and the at the highest setting, it sits 20" above the floor.
Is it normal for the bassinet to rock/sway a little bit?
If you are facing the bassinet, it is intended for mom to be able to rock it in a side to side fashion. That being said, it is meant to be a slight rocking motion, so if you find that there is a lot of movement, your bassinet may be incorrectly assembled. If this is the case, please feel free to send us a photo of your assembled product at email@example.com and we'd be happy to take a look at it and make sure its been assembled correctly!
How do I disassemble my Beside Me Wink Bassinet and Bedside Sleeper?
To disassemble your Beside Me Wink, you'll want to essentially reverse the assembly instructions, which can be found in our step-by-step video tutorial in the product listing.
Here's what others have had to say:
"This bassinet is perfect for my newborn. She is 6 pounds and fits in here perfectly. The bassinet is sturdy and seems soft enough for her. I definitely recommend buying. I put it right next to my bed and feel safe with my baby there. We've had no issues with the bassinet."
"Having a bassinet that i trust and know will bring comfort to my new born is priceless. Very easy instructions to follow which makes putting it together easy and effortless. The quality of the product delivers as well. Highly recommend for new parents looking for a bassinet"
Great Customer Service
"Our bassinet was shipped to us in a timely fashion. Unfortunately the mattress pad was dented from one of the stands in the box. I called up customer service and they sent a brand new mattress pad out that day. We really appreciate the customer service this company brings and are excited to get our newborn sleeping though the night in our new bassinet!"